SAFE offers Customers a remote real-time monitoring and diagnostic service for all the parameters of the plant through a fast and easy system over a protected internet connection.
Полный обзор системы через ее настройки
Available 24/7, 365 days a year
Возможность изменять все рабочие параметры системы, а также просматривать данные в режиме «реального времени».
Множество конфигураций, связанных с презентацией и отображением, с возможностью простой загрузки и экспорта данных в файлы. Возможность просмотра как активных сигналов тревоги, так и истории, даже когда система находится в автономном режиме.
Уведомления по электронной почте о состоянии завода на основе как исторических, так и текущих данных. Отправка автоматических уведомлений о необходимости технического обслуживания или тревоге.
Простота в использовании: 100% просмотр на сенсорном экране, ПК, планшете и смартфоне.
SAFE is permanently committed to training Service Centre Managers , spare parts Managers and Customers to enable them to get the most out of their solution. With this in mind, a comprehensive theoretical and practical training course has been designed on how to operate machines and systems efficiently, effectively and safely throughout their life cycle. It includes three levels:
In-depth study of the characteristics of natural gas, operating principles as well as maintenance and troubleshooting operations.
Он состоит из плана обучения инвазивным вмешательствам, направленным на устранение потенциальных неисправностей, неисправности и сигналы тревоги приводятся к мероприятиям по техническому обслуживанию, предусмотренным планом технического обслуживания, охватывающим 4000 часов работы.
It includes lessons on the main stock of spare parts, the activities related to on-site installation – including installation and configuration of the SCADA system – as well as the activities for a general overhaul of the system.
The quality of SAFE services also applies to after-sales activities through an extensive worldwide presence developed through the establishment of SAFE Official Centres, which ensure a prompt response all over the world. The network of Service Centres consists of three levels:
The first level, distributed and present locally, guarantees a stock of spare parts, a team of trained technicians and the ability to carry out planned maintenance activities.
The second level is distributed regionally and guarantees a stock of available spare parts together with a range of services, including the availability of SAFE certified technicians for planned maintenance operations.
The third level is represented by the HQ that guarantees, through coordination with the second level, the availability of a stock of spare parts, the presence of “senior” technicians trained periodically and who perform commissioning activities, plant start-up, as well as unplanned maintenance activities.
